The delivery time for your order depends on your location and the product. For example, shirts typically take 1-3 business days to process and ship, but delivery times may vary based on your location. Thus, it can take up to 7 business days in some cases. We always aim to get your order to you as quickly as possible! If you feel there’s something wrong with your order, please, feel free to contact us :).

We want you to be happy with your order! However, we only accept returns or exchanges if the product delivered is incorrect or arrives damaged. If this happens, please reach out to us within 7 days of delivery and provide a clear photo of the issue so we can assist you.

Please note that we cannot process returns or exchanges for incorrect sizes or personal preferences, so double-check our size guide before placing your order. Our size guides are perfectly measured and are sufficient enough to gather the information that’s required to find your correct size.

If you have any concerns or questions, feel free to contact us—we’re here to help!

When you notice that your shipping address is wrong, please contact us immediately! Once the order is fulfilled, we can’t do much about it anymore so, please, double check your address is correct. If it’s not, contact us as soon as possible.

If you have a question, please feel free to reach out by pressing on Mizuki’s face. She’s in the bottom right corner. If you require any other assistance, you can fill in the form on this page and we will get back to you as soon as possible.

If you notice your shipping address is wrong, please go to edit address here to edit your address.

We ship to (nearly) all countries! If you can place an order, we can ship it to you :).

We will always make our best effort to ship everything in one package. However it is possible that items may be shipped in two or more packages. This can happen when the order is big and requires more packages due to its size.